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Product Care

What are the care instructions for my Shopping Bag?

Please see our care instructions below:. Clean with cool water and gentle diluted detergent -- Avoid using strong detergents that could bleach or damage the PU. Avoid using any heat sources on the bag and use a soft white cloth to gently remove any m

Do you offer repair or cleaning services?

Unfortunately, we do not offer repair services for our products. If your bag is damaged from normal wear/use, we suggest taking it to a repair shop that specializes in accessories like bags and shoes. Make sure to mention that the bag is faux leather

What are the care instructions for my Logo Belt?

To clean the buckle, use a microfiber cloth to buff out any scuffs/scratches. Please note: Utilizing any chemical compound may strip away the protective coating from the buckle and may cause it to tarnish over time. To clean the faux leather, clean w

What are the care instructions for my Jewelry?

Keep away from moisture. Allow perfumes and lotions to dry before wearing. Remove before showering, working out, and before going to bed. Keep jewelry in its protective case when not in use. Use a soft cloth to gently clean and remove any residue.

What are the care instructions specifically for UGG Bags?

Please see UGG care instructions below:. Use a clean, very soft, damp rag and wipe or blot gently. Do not rub. Do not use any cleaning product. Do not use a brush. You MAY use UGG Protector product.

I believe my item is defective, what do I do?

Please email us immediately at [email protected].

What are the care instructions for the Embossed Apparel?

Hand wash the items in cold water, inside out - do not use a washing machine. Hang or lay flat to dry - do not tumble dry. Do not bleach or iron.

What are the care instructions for my Wallet?

Leather is a natural material that will develop texture variations and acquire a patina and may darken over time due to handling and use. Leather conditioner and other leather products can be used to repair scuffs and scratches. Occasionally, dye fro

What are the care instructions for my Melissa item?

Wash with mild soap and water (no bleach or detergents)Do not wash in a machine or use hot waterUse a soft bristle brushDry in the shade away from direct sunlight and heatAvoid prolonged or excessive exposure to direct sunlight and high heat.Smudges

What are the care instructions for my Denim item?

Machine wash with cold water and detergent, do not bleach, wash separately - do not wash with lighter colored items.

What are the care instructions for my FLASH bag?

Please see our care instructions below:. Clean with cool water and a soft cotton cloth -- Avoid using rough materials that could damage the finish. Avoid using alcohol or other chemical cleaners. Do not wash in a machine, tumble dry, or bleach. Do no

What are the care instructions for my Wilsons Leather item?

For Bags - store the bag in the provided cotton dust bag in a dry, ventilated, and cool place. Do not store in the plastic bag, as the lack of air circulation can cause the leather to dry out and become damaged.

What are the care instructions for my Gemerald or Mirror Shopper?

Please see our care instructions below: GEMERALD & MIRRORDo not store folded or compressedAvoid prolonged or excessive exposure to direct sunlight and high heat.Avoid exposure to waterHandle with care and avoid rough surfaces and sharp objectsTo clea

What are the care instructions for my Eastpak Bag?

Please see our care instructions below: EASTPAK BAGSClean with cool water and a neutral soap-- Use a soft white cloth to gently remove marksDo not wash in a machine, bleach, or tumble dryDo not dry cleanAvoid prolonged exposure to high heatAvoid usin

What are the care instructions for my Puff Bag?

Please see our care instructions below:. To clean the bag, spot-clean with a damp cloth, gently wipe/blot the stain and avoid rubbing.

What are the care instructions for my Dumpling Bag?

Please see our care instructions below: DUMPLINGAvoid prolonged exposure to direct sunlightAvoid frictionStore the bag in the dust bag and place it in a dry and well-ventilated areaThe bag is not waterproofDo not place any adhesives like glue or stic

What are the care instructions for my Heather or Camo Heather Shopper?

Please see our care instructions below: HEATHER & CAMO HEATHERAvoid friction with other materials and surfaces as this can cause pillingDo not machine wash or hand washTo clean, gently blot with a clean cloth and water and allow to air dry

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Email us at [email protected]